Lord Elgin Hotel - Ottawa

The Lord Elgin is clean, elegant and situated within walking distance of all of the action in downtown Ottawa. Staff were accommodating, and the bed was comfortable; the sheets must have had a high thread count because I have never fallen asleep in a hotel with such ease. I am amazed by how inexpensive it is to stay at the Elgin, visitors get a lot of value for the little they pay.

My wife and I got a very good deal for a single-night, getaway stay (we do this, at this hotel, quite alot). The room was spacious, scrupulously clean, and very comfortable (as always), and (this time) very convenient (second floor, close to elevators).

Rooms are way to small for the price you pay

Grill 41 So So food. Very poor service. No bread given with meal. And it wasn't busy. No excuse.

Linens were perfect, and the service was consistently great. Location is unbeatable, you're close to everything.

this hotel is right in the heart of the downtown great location

Valet service was impecable

No mini frig in my room.

Helpful staff. Efficient service (baggage, parking, etc.). Location. Spacious well-furnished room.

Restaurant under construction, so no Sunday morning brunch! King-size bed was very hard. Not especially comfortable for sleeping.

Location, service, value for the cost

The Hotel was close to shopping,dining & entertainment. Just a few blocks from attractions. All within easy walking distance, very pedestrian friendly.

The valet staff was not up to par for a luxery hotel. I was not met at my vehicle. I had to go into the hotel get a stand and unload my car myself. Then I had to wait at the valet desk untill someone took my keys. They seemed short staffed for the number of vehicles coming in with no organization. There were cars parked all over in a very unorganized way.

location, cleanliness

we took breakfast room service, which was nice, but the last morning there were problems with the kitchenequipment. no bacon, no eggs instead of the ordered breakfast we got a very simple version, but had to pay for the original ordered breakfast

The hotel is in a good location and fairly quiet. The breakfast was excellent and the hotel had a nice atmosphere.

Great central location to everything downtown, the Market and shopping; The room was a good size and very clean and comfortable.

Parking!!! Horrible!!! Although it was regular valet service the wait at time was unreasonable (15-30mins)...however that is perhaps the cost of a good location.

What I liked most was the location,because is very close to museuns and atractions and we didnt need the car at all.

I didnt like the noise! One of the nights that I was there someone next door had a stag night and I dont thing the hotel handed very well. And also the room service was supposed to be open until 11hs pm ,but I tried to ring 10 minutes before and it was closed already

The room was very comfortable and well decorated. The pictures I had seen online is exactly what was there.

Valet parking. It was not clear when I booked online that valet parking was the only option available.